This policy clearly explains what information we collect while you use Pingo AI, why we collect it, and how we keep it secure. We believe transparency is the foundation of trust.
Six key steps we take to protect your privacy.
All communication between your browser and our servers is secured with the highest level of encryption.
Your data is stored on our secure servers. Payment card details are never stored directly.
Your personal information is never sold to third parties or shared with advertisers.
You may request to view, correct, or delete your information at any time.
Third-party security experts regularly audit Pingo AI's data protection systems.
This policy is written entirely in Bengali — no complex legal jargon, just plain language.
This Privacy Policy ("Policy") applies to the Pingo AI platform. It describes how Pingo AI collects, uses, stores, and protects your personal information. This Policy applies to our website, mobile app, and any associated services.
By using Pingo AI, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us.
Pingo AI collects two types of data — information you provide directly, and data generated automatically through your use of the platform.
| Data Type | Example | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Registration Form |
| Contact Information | Phone Number, Email, Address | Registration & Profile |
| Financial Information | Mobile Pay number, transaction history | Payment Processing |
| Gaming Data | Betting history, preferred games | Platform Usage |
| Device Information | IP Address, Browser, OS | Automatically |
| Location Data | City, Region (general) | Inferred from IP |
Pingo AI only collects your information for specific, legitimate purposes. Collecting data beyond what is necessary goes against our policy.
Pingo AI uses the data it collects in a variety of ways — always with your convenience and security as the priority.
We analyze your gaming history to show you relevant promotions and game recommendations. For example, if you regularly bet on cricket, we'll show you special offers for upcoming major matches — and your data never leaves our platform in this process.
We use anonymized data for technical improvements. This data cannot be used to identify you individually.
Pingo AI does not sell your data to third parties. However, limited information may be shared with trusted partners as needed to deliver our services.
All third-party partners are contractually required to comply with our privacy standards. They may not use the information we share with them for their own business purposes.
Pingo AI uses cookies and similar technologies on its website and app to enhance your experience and ensure the platform functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
Pingo AI uses multiple layers of security to keep your information protected.
Pingo AI does not retain your data longer than necessary. Different retention periods apply depending on the type of information:
Data is securely deleted or anonymized after the applicable retention period.
You have a number of important rights regarding your personal data.
You have the right to request a copy of the information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your data under certain conditions.
The right to request that data processing be restricted in certain circumstances.
The right to receive your data in a machine-readable format.
The right to object to the use of your data for specific purposes.
To exercise any of these rights privacy@pingoai.net Send us an email at the address provided. We'll respond within 30 days.
Pingo AI is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
If we become aware that a minor has registered an account, that account and all associated data will be deleted immediately. If you have any information regarding this, please let us know.
Pingo AI reserves the right to update this Privacy Policy when necessary. For any significant changes, we will:
Continued use of the platform after any updates will be considered acceptance of the revised policy.
For any privacy-related questions or complaints, please contact our dedicated Privacy Team:
The most frequently asked questions about Mobile Pay recharges and bonuses.
Your privacy is our top priority. Sign up with complete peace of mind.